MICAMade Marketplace Policies

These policies are specific to the MICAMade Marketplace Phase II Platform hosted on My Marketplace Builder. This platform launches on Monday, August 3rd and ends on Tuesday, September 1st, 2020. These policies will be updated and all sellers will be notified via email by the MICAMade Team at micamade@mica.edu.

Please see full policies at: https://docs.google.com/document/d/1cO3YCqlfjC5TLl5_azgmr885Iw7Z6XpbP4CX0Y-gKrw/edit?usp=sharing

Community Values

Mission
- MICAMade provides professional development for MICA and Baltimore’s communities through collaboration and mentorship and building a community of accountability and communication.
- The MICAMade Marketplace is an online marketplace for Maryland Institute College of Art and Baltimore’s vibrant and dynamic community of students, staff, faculty, and alumni.

Expectations

- MICAMade expects its sellers to practice compassionate, mindful, and kind communication in all situations. Harmful or abusive communication will not be tolerated, and any parties who violate this will be removed from the platform. Please report any violations of this policy to a MICAMade team member at micamade@mica.edu.
- MICAMade expects sellers to maintain an active store through managing/creating new listings, fulfilling orders, and utilizing professional development resources.
- MICAMade expects sellers to list and sell their own originally designed/made work.

Eligibility
- Students in a Degree-Granting Program at MICA
- Any student in a MICA degree-granting program is eligible to apply to the MICAMade Marketplace.
To be eligible you must meet the following requirements:
- You have been enrolled as a student at MICA within the past 12 months of signing up.
- You must be either enrolled as a student at MICA or on a declared leave of absence.
If you are a student who is:
- An F-1 or J-1 visa holder please refer to International Students

International Students
- Please see full policies at: https://docs.google.com/document/d/1cO3YCqlfjC5TLl5_azgmr885Iw7Z6XpbP4CX0Y-gKrw/edit?usp=sharing

- This policy is dependent on international students’ location at the time of sale being in the United States. If you are an international graduate currently living outside of the United States please contact the Art Market Manager at micamade@mica.edu.

Staff at MICA
- Part-time, full time, temporary and contractual staff
- 10 month and 12-month employees

Faculty at MICA
- Full time faculty and adjunct
- 10 month and 12-month employees

Prohibited Items for Sale
- Food/Edible Items
- Animal Products and Human Remains
- Alcohol, Tobacco, Drugs (Illegal Substances), Drug Paraphernalia, and Medical Drugs
- Hazardous Materials
- Racist, sexist, violent, and/or harmful work
- Weapons
- Plagiarized works
- Multi-level marketing and affiliate marketing

All works must be the product of original intellectual property

Order Fulfillment and Expectations
- Order fulfillment and lead times are the responsibility of the seller.
- Sellers are expected to communicate the shipping timeline and delivery options to the customer via the product listing and/or continued conversation with the customer.
- Sellers are required to provide the customer with a tracking number for shipped packages.

Customer Disputes
- Sellers are expected to promptly resolve customer disputes using their best discretion.
- MICAMade staff is available to provide suggestions or feedback on possible resolutions.
- With all communications, sellers are expected to respond professionally. Harmful or abusive communication will not be tolerated and will result in removal from the MICAMade platform.

Returns, Refunds and Lost Items
- Refunds and returns are determined by the individual seller and per listing.
- Damaged or lost items will be evaluated on a case-by-case basis by the seller and MICAMade.


Please see full policies at: https://docs.google.com/document/d/1cO3YCqlfjC5TLl5_azgmr885Iw7Z6XpbP4CX0Y-gKrw/edit?usp=sharing